CRUISE BEREAVEMENT SERVICE say i am too upset for counselling. please help?

I lost my daughter a while ago to cancer and i just cant cope! I feel every day is such a struggle to do anything. I dont go out anymore, i dont answer my door or phone and my heart just aches for my daughter. I cant cope with the fact that she has died and when my gp referred me to cruise they came round to assess me and said i was too upset for counselling and when i get myself sorted give them a ring and they will come back and reassess. I hurt every day for her, i cry all the time, i dont know what to do with myself. i just want my daughter and no one else. why did she have to leave me? my ex husband is being a right nasty evil git and the things he has done to me are unbelievable and unforgiveable too. please please can someone tell me what i can do? i am taking antidepressants and they dont seem to work. Every day i just wake up and want her back and nothing else matters. i have even started to think about taking my own life to see if that takes me to her, who can help?
i really dont know how i can be too upset for counselling when that is what they are there for. I have absolutely no confidence in ringing people or approaching them myself. in fact i am struggling to do this but i have a good friend sitting next to me pushing me. she has tried to get help but they say i have to ask for it. i just want my daughter back and i know in the real world i cant but i dont know what to do anymore.